Warranty Policy

At Maxmango, we are committed to providing high-quality, reliable products that help children learn, explore, and grow. Our goal is to ensure that your experience with our toys is always positive, and we stand behind the quality of our products. That's why we offer a 1-year warranty on all of our products to provide you with peace of mind and confidence in your purchase.

Our Warranty Includes:

We offer a 2-year warranty on all Maxmango products from the date of purchase. If you experience any quality issues with your product, we will gladly provide a solution under the warranty terms.

Covered Issues:
Our warranty covers defects in materials or workmanship that affect the functionality of the product. This means that if the product is found to have a manufacturing defect, we will offer a replacement or repair at no additional cost to you.

Exclusions:
Please note that our warranty does not cover damage caused by accidents, misuse, or neglect, such as dropping, improper handling, or exposure to extreme conditions. Our warranty is valid only for products that have been used according to the intended purpose and within normal conditions.

How to Claim Warranty:

If your product experiences a quality issue within the 1-year warranty period, please follow these steps to request a warranty claim:

Contact Us:
Reach out to our customer service team at [Insert email or contact link]. Be sure to provide your order number, a brief description of the issue, and any relevant photos that show the defect or problem.

Evaluation:
Our team will assess the situation, and if the issue is covered by our warranty, we will guide you through the return or replacement process. We may request that you return the product to us for inspection, and we will provide a return shipping label for your convenience .

Resolution:
Once we receive the product and verify the issue, we will proceed with a repair or replacement. If repair is not feasible, we will provide a replacement product or offer a refund based on the situation.

Important Warranty Information:

The warranty is valid for 2 year from the date of purchase, and applies only to the original purchaser.

Proof of purchase is required when submitting a warranty claim.

The warranty does not cover normal wear and tear or cosmetic damage that does not affect product functionality.

Why Choose Maxmango?

We focus on creating reliable and durable cameras, understanding that your primary concern is the ability to reliably capture memorable moments. Whether it's outdoor adventures, water sports, or everyday shooting, Maxmango prioritizes rigorous quality standards and practical usage scenarios to ensure every camera is trustworthy.

To give you peace of mind, we offer clear and transparent after-sales and warranty support. If a product experiences manufacturing defects under normal use, we will promptly provide a solution, ensuring your user experience remains worry-free and reliable.

Your satisfaction is always our top priority. We want you to have complete confidence in every Maxmango camera you purchase and to confidently embark on every shooting adventure.

If you have any questions or need assistance with after-sales and warranty matters, please feel free to contact our customer service team. We are dedicated to providing you with professional and timely support.

Thank you for choosing Maxmango. Join us in capturing more wonderful moments.